Passengers are forced to give excess charge due to current fare stages availbale in Online Reservation system.Request you to add more fare stages in current reservation system. For example If we in Bangalore - Kannur route, the fair stages given are Thalassery and Kannur. Those who are travelling to Iritty, Mattannur and Koothuparamba are forced to give the excess charge due to current system. Please check and do the needful.
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